Your Health Benefits, Made Simple
Ready to get the most out of your healthcare? The Karias all-in-one health benefits platform is here for you.
From finding care to understanding your options, we make it simple to take control of your health and your costs.
How IT WORKS
Save it in your phone contacts and use it to search for doctors, schedule appointments and reach your Care Concierge. No app download needed.
Search and compare options based on quality and cost indicators to find care that works for you.
Easily schedule appointments online with your preferred providers. No more hold music.
Whether you're arriving for an appointment or have a question, the Care Concierge is here to help. Call, text, or email for guidance that helps you make confident choices.
Save it. Use it. Love it. Your K-Card.
On day one of active coverage, you’ll receive your K-Card by text and email. Use it to reach your Care Concierge, view your digital health plan member ID, find doctors, schedule care, and get back to living life.
Call, email, or text your Care Concierge — a real person ready to help
View your digital health plan member ID
Search for in-network doctors and compare quality and cost indicators
Schedule appointments online
Get pharmacy support for prescriptions and refills
Connect with your Telehealth provider for virtual visits
Why Members Love Karias
“Love the ability to have the insurance support in my pocket when at the doctor!”
— Karias Member Since 2025
FREQUENTLY ASKED QUESTIONS
The Questions Everyone Asks. The Answers You Actually Need.
Why are we using Karias?
Why are we using Karias?
Healthcare can feel complicated and disconnected. Karias brings everything together. Your medical insurance, pharmacy benefits, claims, virtual care and provider network into one simple platform.
What exactly does Karias do?
What exactly does Karias do?
Karias is your all-in-one healthcare benefits platform and concierge service. We don’t replace your insurance. We make it easier to use.
Will I still have the same doctors?
Will I still have the same doctors?
You’ll have broad access to providers in the network provided through your healthcare benefits. You can find the network by looking in the notes section of your K-Card. If you’re unsure whether your doctor is included, you can search for your doctor through the “Search and Schedule” link on your K-Card or by contacting the Karias Care Concierge.
Can I still use my regular pharmacy?
Can I still use my regular pharmacy?
Absolutely. You can keep using the pharmacy you trust, now with more support from your pharmacy concierge.
How do I get a physical member ID card?
How do I get a physical member ID card?
Your K-Card is your digital ID. If you’d like a physical card, just call or text your concierge or request one through the member portal.
What if I need help after hours?
What if I need help after hours?
Use your K-Card to access Doctor on Demand for virtual care. This is available 24/7 for everyday health needs.
How do I contact my concierge?
How do I contact my concierge?
Call or text 1-888-832-0354 (8am–6pm ET, Monday–Friday) or by sending us a message at support@kariashealth.com. The concierge team can answer questions, help you navigate care and make sure you’re supported every step of the way.
Learn how Karias and your K-Card make healthcare easier
Ready to get started?
Save your K-Card to your mobile contacts on day one.
- Search for doctors and schedule care
- Manage your healthcare benefits
- Access virtual care options
- Call or text your Care Concierge
Still have questions? Our care concierge team is here to help.
Call or Text: 1-888-832-0354
Hours: 8 am - 6 pm ET Monday–Friday
Pro Tip: Save your K-Card to your phone contacts for one tap access to support.